Promotion Frequently Asked Questions
How do I claim a promotion?
To claim a promotion, log in to your Pin-up account, navigate to the promotions section, select your desired offer, and click 'Claim'. Some bonuses require a qualifying deposit or a specific promo code.
Can I use multiple promotions at once?
Generally, players can only have one active bonus at a time. Wagering requirements for the current bonus must be met before a new promotion can be activated, unless stated otherwise in the specific terms.
What are the wagering requirements?
Wagering requirements are the number of times you must play through a bonus amount before withdrawing winnings. At Pin-up Casino Philippines, these typically range from 30x to 50x depending on the offer.
How long are promotions valid?
Each promotion has a unique validity period. Welcome bonuses usually last 72 hours to 30 days, while daily offers expire at midnight. Always check the 'Valid Until' tag on the promo card.
Which games qualify for promotion bonuses?
Most slots contribute 100% towards wagering requirements. Table games and live casino games may have lower contribution rates (e.g., 5-10%). Specific games might be excluded from certain campaigns.
How do I join the VIP program?
The VIP program is merit-based. By playing regularly and placing bets, you earn Pincoins (PNC) which determine your VIP rank. Higher ranks unlock exclusive deals and personalized rewards.
Are promotions available on mobile?
Yes! All Pin-up promotions are fully accessible via mobile browsers and the official Pin-up PH app. You can claim, use, and track your bonuses on the go.
How is cashback calculated?
Weekly cashback is calculated as a percentage of your net losses (total bets minus total winnings) during the previous week, from Monday to Sunday. The funds are credited every Monday.