Terms & Conditions | pin-up Official Gaming Platform Philippines

By accessing or using the pin-up platform, you agree to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and our platform.

We reserve the right to update these terms at any time. Your continued use of the site following any changes constitutes your acceptance of the revised terms. We encourage users to check this page regularly to stay informed of the current rules.

To register an account, you must be at least 18 years of age (or the higher legal minimum age in your specific jurisdiction) and possess the full legal capacity to enter into a binding agreement.

Access to our services is intended for users in the Philippines. Access from regions where online gambling is prohibited by law is strictly forbidden. It is your responsibility to ensure that your use of the platform complies with all local laws.

When creating an account, you must provide accurate, current, and complete information. You are prohibited from creating more than one account per person, household, or device.

Account verification (KYC) is required. We may request identity documents to verify your age and residency before any withdrawals are processed.

You are solely responsible for maintaining the confidentiality of your password and account details. Any activity performed under your account is deemed to be your own. If you suspect your account has been compromised, contact our support team immediately.

We support various payment categories for depositing and withdrawing funds. All transactions are processed in PHP (₱).

Specific limits and processing times are displayed within your account dashboard and may vary depending on the chosen payment method. All deposits and withdrawals must be made using payment methods belonging to the registered account holder; third-party payments are strictly prohibited.

Full account verification is required before any payout can be approved. We reserve the right to delay withdrawals for security checks or verification purposes.

Every promotional offer is subject to its own specific set of rules. For a full list of current offers, please visit our Promotions page.

Wagering Requirements: Most bonuses come with "playthrough" or "wagering" requirements. This means bonus funds must be bet a certain number of times before they can be converted to withdrawable cash.

Bonus funds are treated separately from your cash balance. While a bonus is active, maximum bet limits may apply to individual rounds. Bonus abuse—including the use of multiple accounts to claim a welcome offer—will lead to the cancellation of the bonus and potential closure of the account.

All games on our platform use certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure completely random and fair outcomes.

In the event of a technical glitch or connection failure during a round, the round may be voided and the original stakes refunded to the player. Disputed rounds will be investigated using server logs, and the final decision rests with the platform.

To maintain a fair environment, the following activities are strictly prohibited:

• Fraud, identity theft, or providing false information.
• Collusion with other players or the use of software (bots/automation) to gain an advantage.
• Arbitrage, hedge betting, or exploiting technical glitches.
• Money laundering or using the platform to move funds without wagering.
• Initiating chargebacks via payment providers.

Violation of these rules may result in the immediate freezing of funds and permanent account termination.

We are committed to providing a safe gaming experience. Users can access various tools to manage their gambling, including deposit limits, session reminders, and cool-off periods.

Our self-exclusion tool allows users to block their accounts for a specified period. Once a self-exclusion period is set, it cannot be cancelled early. For more information on managing your play, please visit our Responsible Gaming page.

All content, branding, logos, and software on this site are the property of pin-up or its partners. Users are granted a limited license to access the site for personal, non-commercial use. You may not copy, modify, or redistribute any part of the website without written permission.

Our services are provided on an "as is" and "as available" basis. While we strive for 100% uptime, the platform may be interrupted for scheduled maintenance or due to reasons beyond our control.

Obvious errors in displayed odds, account balances, or payout amounts (palpable errors) may be corrected by the platform. We are not liable for losses resulting from such technical corrections.

We reserve the right to suspend or close any account if we suspect a breach of these terms, fraud, or illegal activity. During an investigation, account functions may be temporarily restricted.

Upon termination, remaining balances will be handled according to the nature of the breach; funds obtained through fraud will be withheld, while legitimate balances may be returned following a full review.

Your privacy is important to us. We collect and process your data solely to provide our services and comply with legal requirements. For detailed information on how we handle your personal information, please refer to our Privacy Policy.

If you have a complaint, we ask that you first use our internal support channels. Please provide your account ID and a detailed description of the issue to expedite the process.

If a dispute cannot be resolved internally, it will be handled through appropriate channels in accordance with the standards applicable to our operations in the Philippines.

We may update these Terms & Conditions from time to time to reflect changes in law or platform features. Updates are posted directly on this page. Please check the "Effective Date" at the top of this page to ensure you are reading the most recent version.

If you have any questions regarding these Terms & Conditions, please reach out to our professional support team through the contact channels listed on our Support page.